Policy Page

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Yada yada yada here’s our policies.

Reservation Window

We do not have walk-in service, all classes are register in advance at least 15 minutes prior to start. Exceptions are made for students already onsite, there is a class immediately following a class they are attending, and the instructor teaching has offered to make a spot available.

Cancellation Policy

If you are feeling ill before an onsite session, please notify us as soon as possible, and do not attend for the safety of other students & staff. We have limited space and, and students on the waitlist should have an opportunity to use your spot in class.

We offer a generous 3-hour cancellation policy for those that are stuck in a situation and can’t get to class in time.  If you cancel last minute or are no-show, you have forfeited the class fee. 

For virtual sessions, all registered students at time of class will receive a link to the recording of the class to practice over the next week, at your pace, at your place.

Students using an Unlimited Onsite pass that are late cancel or no-show will have $20 charged to their account per class.

This policy is subject to change as we accommodate the needs of studio, students & staff.

Pass Purchase Policy

Online unlimited monthly passes start from the date of the first class scheduled after the package is purchased.  1, 3, 5 and 10-Class passes have an expiration date of 3 or 6 months, depending on the service.   Students who have purchased packages in 2020 have had expiration dates extended and on request had credits applied toward current offerings.  If you believe you have a credit due, please contact info@twirlystudios.com.

Terms and Conditions

Please arrive on time for classes, dressed and ready to start your session at the scheduled time. We suggest that you arrive to the studio 15 minutes early with street clothes over your dance clothes to avoid lines in changing areas.  Allow time for parking in the Spring St public parking lot (near Stanley) or for street parking, and walk to the studio.  Missing warm up, or interrupting class expecting late check-in is a safety issue.  We ask that you respect both our instructors and other students by showing up on time. 

Age Requirements
If you are under the age of 18, we require parental consent. Our studio has a minimum age requirement and we require written consent from a parent or legal guardian. A parent needs to come to the studio with you so they can verify the release form of liability for insurance liability purposes.

If your child is under the age of 16, we suggest a private lesson so the instructor can determine which classes may be suitable for your child.

Return Policy

All sales are final, no refunds are provided and applied credit on the account is at the discretion of Twirly Tribe Studio, LLC.  For more information, and to review your account including purchase & use history, please email info@twirlystudios.com or call Rosanne at (707) 400-0795. 


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